November 30, 2021

Circulation

What if I have questions about my subscription invoice or account?

Contact Customer Service at 607-756-5665. We will be happy to assist you with billing and account questions. Circulation Customer Service is open 8 a.m. through 4:30 p.m. Monday through Friday.

What time should I expect to receive my newspaper?

The Cortland Standard is delivered by the U.S. Postal Service, and home delivery subscribers can expect to receive their newspaper with their daily mail.

What should I do if my newspaper does not arrive or if sections are missing?

Notify us and we will get a complete newspaper to you at the earliest opportunity.

How can I temporarily stop my delivery while I am out of town or on vacation?

Delivery can be temporarily stopped while you are away. Simply visit Circulation Customer Service or call them at (607) 756-5665. Please note that your request must be received and entered into our circulation system by 9 a.m. in order to start or stop delivery that day. A voicemail is acceptable outside customer service hours.

How do I buy back issues of the paper?

Come in to the lobby of the Cortland Standard at 110 Main St., Cortland. We try to have papers available from as far back as a year ago, although supply may be limited and some days not available.

How do I (or my child) become a Cortland Standard carrier?

We would love to talk with you! Contact the Circulation Customer Service at (607) 756-5665 to ask for an application and discover what opportunities for route work are available.

Support your schools. Donate to Newspapers In Education.

Instead of extending your expiration date when you go on vacation, consider donating the value of that time to the Newspapers In Education program. Your contribution will help put the Cortland Standard in classrooms in the greater Cortland area. Just tell your circulation representative that you want your vacation to go to NIE.
To subscribe, call 607-756-5665.